Terms of Service

Effective Date: April 24, 2026

These Terms of Service ("Terms") govern your access to and use of the website at williamandfriends.com, our marketing services, and any related communications (collectively, the "Services") operated by Work With William LLC, doing business as William & Friends. By accessing the Services or engaging us as a client, you agree to these Terms.

1. Use of the Services

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services in a manner that violates any applicable law, infringes the rights of others, or interferes with the operation of the Services.

2. Engagement and Scope of Work

Marketing services are governed by a separate written agreement, statement of work, or proposal between you and William & Friends that defines deliverables, fees, timelines, and other commercial terms. In the event of a conflict between that agreement and these Terms, the signed agreement controls for the matters it covers.

3. Communications and SMS Consent

By providing your phone number and opting in to SMS, you consent to receive text messages from William & Friends, which may include service-related messages, marketing communications, scheduling confirmations, and informational updates. Message frequency varies. Standard message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for help. William & Friends does not sell, rent, share, or transfer mobile phone numbers or SMS opt-in data to third parties for their marketing purposes. See our Privacy Policy for full details.

4. Fees and Payment

Fees for client services are set in your engagement agreement. Unless stated otherwise, invoices are due upon receipt. Late payments may incur interest at the lower of 1.5% per month or the maximum rate permitted by law. You are responsible for all applicable taxes other than taxes on our income.

5. Acceptable Use

You agree not to: (a) use the Services for any unlawful purpose; (b) impersonate any person or entity; (c) interfere with or disrupt the Services; (d) attempt to gain unauthorized access to any part of the Services; (e) collect or harvest user data without consent; or (f) use the Services to send unsolicited marketing communications in violation of the TCPA, CAN-SPAM, GDPR, or other applicable law.

6. Client Responsibilities

If you engage us as a client, you are responsible for the accuracy and lawfulness of any information, content, or contact lists you provide. You represent and warrant that you have all necessary rights and consents (including valid SMS and email opt-ins where required) to use such materials in connection with the Services. You agree to indemnify and hold William & Friends harmless from claims arising from inaccurate, infringing, or non-compliant materials you provide.

7. Intellectual Property

All content on the website, including text, graphics, logos, images, and software, is the property of William & Friends or its licensors and is protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from our content without our prior written consent.

For client deliverables, ownership of work product is governed by the engagement agreement. William & Friends reserves the right to reference completed work in its portfolio, case studies, and marketing materials unless the engagement agreement provides otherwise.

8. Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. William & Friends does not warrant that the Services will be uninterrupted, error-free, secure, or free of harmful components. Marketing results depend on factors outside our control, and we do not guarantee specific results from any campaign.

9. Limitation of Liability

To the maximum extent permitted by law, William & Friends and its officers, employees, and agents are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising from or related to the Services. Our aggregate liability for any claim related to the Services is limited to the amounts you paid us in the twelve (12) months preceding the event giving rise to the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless William & Friends, its officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any law or third-party rights; or (d) any content or materials you provide.

11. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including violation of these Terms. Sections that by their nature should survive termination (such as ownership, disclaimers, limitations of liability, and indemnification) will survive.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-laws principles. Any dispute arising from these Terms or the Services will be resolved in the state or federal courts located in Denver, Colorado, and you consent to personal jurisdiction in those courts.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Effective Date" above and post the updated Terms on this page. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

14. Contact

For questions about these Terms, contact:

Work With William LLC, doing business as William & Friends
Email: william@williamandfriends.com
Website: https://williamandfriends.com/