Terms of Service

Effective Date: October 21, 2026

These Terms of Service (“Terms”) govern your use of williamandfriends.com (the “Site”), the marketing services we provide, and our related communications, including text messages (together, the “Services”). The Site and Services are operated by Work With William LLC, doing business as William & Friends (“William & Friends,” “we,” “us,” or “our”).

By using the Site or Services, you agree to these Terms. If you do not agree, do not use the Site or Services. Our Privacy Policy, at https://williamandfriends.com/privacy-policy/, explains how we collect and use your information.

1. Use of the Services

You must be at least 18 years old to use the Site or Services. You agree to use them only for lawful purposes and in line with these Terms. If you use the Site or Services on behalf of a business, you confirm that you have authority to accept these Terms for that business.

2. Engagement and Scope of Work

Marketing services are provided under a separate signed agreement, proposal or statement of work (an “Agreement”). The Agreement sets out the services, deliverables, fees and term of the engagement. If these Terms conflict with an Agreement, the Agreement controls for the matters it covers. Changes to scope must be agreed in writing.

3. Communications and SMS Consent

Program name: William & Friends Text Messages.

Program description: William & Friends sends text messages to people who contact us through our website and agree to receive texts. Messages respond to your inquiry, schedule and confirm calls, send reminders, and share occasional updates about our marketing services.

By providing your phone number and opting in to SMS, you consent to receive text messages from William & Friends. Consent is not a condition of purchasing any goods or services. You must be 18 or older to opt in.

Message frequency varies. Message and data rates may apply.

To opt out, text STOP at any time. For help, text HELP or contact us at william@williamandfriends.com.

Carriers are not liable for delayed or undelivered messages.

William & Friends does not sell, rent, share, or transfer mobile phone numbers or SMS opt-in consent to any third party or affiliate for marketing or promotional purposes.

Please do not send health information or client information by text message.

For more on how we handle your information, see our Privacy Policy: https://williamandfriends.com/privacy-policy/

4. Fees and Payment

Fees are set out in your Agreement. Invoices are due upon receipt unless your Agreement says otherwise. Late payments may accrue interest at the lower of 1.5% per month or the highest rate allowed by law. You are responsible for applicable taxes, other than taxes on our income. Advertising spend is billed to you directly by the advertising platform, such as Google or Meta, unless your Agreement says otherwise.

5. Acceptable Use

You agree not to:

• use the Site or Services for any unlawful purpose;
• submit false or misleading information;
• interfere with or disrupt the Site, its servers or its security;
• try to gain unauthorized access to any system or account;
• copy, scrape or resell content from the Site without our written permission; or
• send us protected health information through the Site, email or text message unless a signed Business Associate Agreement covers it.

6. Client Responsibilities

If you engage us for Services, you agree to:

• give us accurate, complete and current information about your business;
• give us the access, materials and approvals we need, in a timely way;
• review content before it is published, and confirm that services, credentials, prices and other claims about your business are accurate;
• follow the laws, licensing rules and professional standards that apply to your practice, including rules on advertising and client privacy; and
• keep your own login credentials secure.

Delays in access, materials or approvals may delay the Services.

7. Intellectual Property

The Site and its content, including text, graphics, logos and design, belong to William & Friends or its licensors and are protected by law. You may not use them without our written permission. You keep ownership of the materials you provide to us, and you give us permission to use them to perform the Services. Ownership of deliverables is set out in your Agreement.

8. Disclaimers

The Site and Services are provided “as is” and “as available.” Marketing results depend on many factors outside our control, including advertising platforms, search engines, market conditions and how inquiries are handled. We do not guarantee any specific result, including rankings, traffic, leads, new clients or revenue. Content on the Site is general information and is not legal, financial, tax or medical advice.

To the fullest extent allowed by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

9. Limitation of Liability

To the fullest extent allowed by law, William & Friends will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from or related to the Site or Services.

Our total liability for any claim arising from or related to the Site or Services is limited to the amounts you paid us in the twelve (12) months before the event giving rise to the claim.

10. Indemnification

You agree to defend, indemnify and hold harmless William & Friends and its owners, contractors and agents from any claims, losses, liabilities and expenses, including reasonable attorneys’ fees, arising from your use of the Site or Services, the materials and information you provide, content you approve, or your breach of these Terms or applicable law.

11. Termination

We may suspend or end your access to the Site at any time, with or without notice. Ending an engagement for Services is governed by your Agreement. Sections 7 through 10 and Section 12 survive termination.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules. Any dispute arising from or related to these Terms, the Site or the Services will be brought in the state or federal courts located in Denver, Colorado, and you consent to the personal jurisdiction of those courts.

13. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page with a new Effective Date. Your continued use of the Site or Services after we post changes means you accept them.

14. Contact

Work With William LLC, doing business as William & Friends

Email: william@williamandfriends.com

Website: https://williamandfriends.com/